s77 Privacy Policy
Learn clearly how your personal information is collected, stored, and kept secure on the s77 platform.
1 Introduction and Scope
s77 ("we", "us") is a trusted online casino and betting platform in Bangladesh. We place the highest importance on protecting the privacy and personal information of our users. This privacy policy explains in detail how your information is collected, used, stored, and kept secure when you use the s77 website and related services.
This policy applies to all registered members, guest users, and anyone who uses our services on the s77 platform. By continuing to use our services, you agree to the terms of this privacy policy.
We reserve the right to update this privacy policy at any time. For significant changes, we will notify you via the email address you provided or through a notice on the platform.
2 Information We Collect
To ensure a safe and smooth experience on the s77 platform, we may collect the following types of information:
2.1 Information You Provide Directly
- Full name and date of birth
- Email address
- Mobile number
- Residential address
- Documents required for identity verification (copy of national ID or passport)
- Financial transaction details (bKash, Nagad, Rocket, Upay account numbers)
2.2 Automatically Collected Information
- IP address and device type
- Browser information and operating system
- Time spent on the website and pages visited
- Information collected through cookies and similar tracking technologies
- Transaction history and gaming activity
2.3 Information Received from Third Parties
- Transaction verification information from payment processors
- Data received from identity verification service providers
- Information from fraud-prevention analysis tools
3 How We Use Your Information
s77 uses the information we collect for the following legitimate purposes:
- Account Management: Completing the registration process, verifying identity, and keeping your account secure.
- Payment Processing: Processing deposit and withdrawal transactions via bKash, Nagad, Rocket, and Upay.
- Customer Support: Resolving your issues through 24/7 live chat and email.
- Security and Fraud Prevention: Detecting and preventing unauthorized access, money laundering, and other illegal activities.
- Responsible Gaming: Identifying unusual gaming behavior and providing assistance when needed.
- Legal Compliance: Complying with applicable laws and regulations and responding to any legitimate requests from authorities.
- Service Improvement: Analyzing information to improve platform functionality and user experience.
- Communications: Sending important account notifications, policy changes, and service-related information.
4 Information Sharing and Disclosure
s77 does not sell or rent your personal information to third parties. However, information may be shared in the following limited circumstances:
4.1 Service Providers
To operate our platform, we rely on trusted third parties — such as payment gateways, identity verification services, technical support, and cybersecurity firms. These providers may only use information for the specified purpose, and data protection obligations are ensured through contracts with them.
4.2 Legal Obligations
In the case of a court order, government investigation, or other legal requirement, we may be required to provide relevant information to the relevant authorities.
4.3 Business Transfers
In the event of a merger, acquisition, or asset transfer, user information may be transferred. We will notify you before such a change and the same privacy protections will be maintained.
5 Cookie Policy
The s77 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve the functionality of our platform.
5.1 Types of Cookies
- Essential Cookies: Required for login sessions, security verification, and basic platform functionality.
- Functionality Cookies: Used to remember your preferences, language settings, and user-specific settings.
- Analytics Cookies: Used to understand how the platform is used and to improve services.
5.2 Cookie Controls
You can disable cookies at any time from your browser settings. However, disabling essential cookies may disrupt some core platform functionality.
6 Data Security Measures
To ensure the security of your information, s77 applies industry-leading technical and administrative measures:
- SSL/TLS Encryption: All data transfers between your browser and our servers are completed over encrypted connections.
- Data Encryption: Stored sensitive information — passwords and financial data — is protected with strong encryption algorithms.
- Access Controls: Only authorized personnel can access the information they need.
- Firewall and Intrusion Detection: Our systems are protected against unauthorized access.
- Regular Security Audits: Security reviews are conducted regularly by third-party experts.
- Staff Training: All members of our team receive regular training on data protection.
However, no method of transmitting information over the internet or electronic storage is 100% secure. While we are committed to ensuring maximum protection, a complete guarantee of security is not possible.
7 Data Retention Period
s77 retains your personal information only for as long as necessary. The following factors are considered when determining the retention period:
- Information is retained for as long as your account remains active.
- Even after an account is closed, certain information may be kept for a specific period to meet legal obligations.
- Transaction records and financial information are retained for the period required by applicable law.
- Relevant information may be retained for an extended period for fraud prevention and dispute resolution purposes.
After the specified period has passed, your information is securely deleted or anonymized.
8 Your Rights
As a user of the s77 platform, you have the following rights:
8.1 Right of Access
You have the right to know what information we hold about you. You can request this information by emailing [email protected].
8.2 Right to Rectification
You have the right to request correction of any inaccuracies or incomplete details in your personal information.
8.3 Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations or legitimate business reasons.
8.4 Right to Object to Processing
You have the right to object to the use of your information for direct marketing or other specific purposes.
8.5 How to Exercise Your Rights
To exercise any of the above rights, contact us at [email protected]. We will respond to your request as quickly as reasonably possible.
9 Protection of Minors
s77's services are intended only for those aged 21 and above. We do not knowingly collect personal information from minors. If we become aware that a minor has registered on our platform, we will immediately close their account and delete any information collected.
If you believe a minor is using our platform, please let us know at [email protected].
10 International Data Transfers
As an international platform, s77 may in some cases transfer your information to servers or service providers located outside Bangladesh. For such transfers, we ensure that:
- The recipient country or organization maintains adequate data protection standards.
- Applicable contracts and security measures remain in effect.
- Your information is protected in accordance with the standards described in this policy.
11 Third-Party Links and Services
The s77 platform may include connections to third-party services such as payment gateways (bKash, Nagad, Rocket, Upay) and game providers. These third parties have their own privacy policies, and it is recommended that you review them before using their services. s77 is not responsible for how your information is handled on their platforms.
12 Policy Changes and Updates
s77 may update this privacy policy from time to time. Depending on the nature and significance of the changes, we will notify you as follows:
- For minor changes, the "Last Updated" date at the top of this page will be updated.
- For significant changes, a notice will be sent to your registered email.
- Continued use of the platform after an update will be considered as acceptance of the new policy.
It is recommended that you visit this page regularly to stay up to date on the latest policy.
13 Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us:
Email: [email protected]
Live Chat: Use our live chat service for direct support in Bengali, available 24/7.
We will handle any privacy-related request you have as quickly and carefully as possible.
To learn more about responsible gaming, visit our Responsible Gaming page. For general questions about our services, our FAQ page may be helpful.